“Your game” is not your game: creating value for your users

Even though there is an intention behind every feature you design, once it’s live on the store users will reappropriate your game and play it the way they like. Sometimes that means users won’t play the game you want them to play it. Having a user-centric, game-as-service approach means your goal should not be to make users play your game a certain way. Rather, you should leverage data to identify your users’ preferences, and find ways to help them engage with your game on their own terms as much as possible.

How the Astros used data to win the World Series

Ben Reiter’s book on the Houston Astros depicts the culture of data that helped win the 2017 World Series. The Astros are a great example of an organization that knew when to rely on data, and when (and why) to trust their gut. “Astroball” is a great book that provides some interesting insights for baseball fans – and also for anyone wrestling with how and when to use data in their decision process.

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